Jossey-Bass
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Angel Financing for Entrepreneurs will give you the information you need to understand how angel investors think, as well as how to identify investor expectations, understand the investment analysis process, and prepare for post-investment requirements. Written by Susan Preston, an experienced angel investor, worldwide speaker and consultant on angel financing, and former Kauffman Foundation Entrepreneur-in-Residence, this hands-on resource, explains the factors that determine how private equity investors spend their money and what they expect from entrepreneurs. For example: Most venture capitalists do not invest in seed or start-up financing rounds Investors typically require seasoned management, with successful start-up experience Investors are looking for entrepreneurs with passion for their ideas and the willingness to take and apply sound advice Business plans must be well-written with detailed financial projections that extend 3-5 years Investors are looking for a clear path to profitability in the business model Entrepreneurs must have developed a corporate structure that is clean and uncomplicated And much more
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Appreciative Coaching
Sara L. Orem, Jacqueline Binkert, Ann L. Clancy
- Jossey-bass
- 13 Janvier 2011
- 9781118047132
Appreciative Coaching describes an approach to coaching that is rooted in Appreciative Inquiry. At its core the Appreciative Coaching method shows individuals how to tap into (or rediscover) their own sense of wonder and excitement about their present life and future possibilities. Rather than focusing on individuals in limited or problem-oriented ways, Appreciate Coaching guides clients through four stages-Discovery, Dream, Design, and Destiny-that inspire them to an appreciative and empowering view of themselves and their future.
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Using Wikis for Online Collaboration
James A. West, Margaret L. West
- Jossey-bass
- 23 Décembre 2008
- 9780470472217
How can online instructors and course designers' instruction harness the popular Web 2.0 tool, the wiki, for successful collaboration and learning outcomes? This book focuses on using wikis in the active learning processes that are the hallmark of collaborative learning and constructivism. It provides both the pedagogical background and practical guidelines, tools, and processes for accomplishing these goals with special emphasis on wikis and other collaborative design tools. This book supports the effective design and delivery of online courses through the integration of collaborative writing and design activities.
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Answering the Ultimate Question
Richard Owen, Laura L. Brooks
- Jossey-bass
- 3 Décembre 2008
- 9780470462638
Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative measure (the Net Promoter Score) for establishing a baseline and effectively tracking changes going forward. Richard Owen and Laura Brooks are co-developers, along with Reichheld, of the methodology behind answering the question. In this book, Owen and Brooks tell how based on a variety of real case studies' to actually embed Net Promoter discipline in organizations of all types.
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In this practical book, Dr. Peter Benson, a leading authority on childhood and adolescence, describes a simple yet powerful plan for awakening the spark that lives inside each and every young person. Sparks-when illuminated and nurtured-give young people joy, energy, and direction. They have the power to change a young person's life from one of "surviving" to "thriving." Grounded in new research with thousands of teenagers and parents, Sparks offers a step-by-step approach to helping teenagers discover their unique gifts, and works for all families, no matter their economic status, parenting situation, or ethnic background.
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Evaluation Theory, Models, and Applications
Daniel L. Stufflebeam, Chris L. S. Coryn
- Jossey-bass
- 26 Septembre 2014
- 9781118870228
The golden standard evaluation reference text Now in its second edition, Evaluation Theory, Models, and Applications is the vital text on evaluation models, perfect for classroom use as a textbook, and as a professional evaluation reference. The book begins with an overview of the evaluation field and program evaluation standards, and proceeds to cover the most widely used evaluation approaches. With new evaluation designs and the inclusion of the latest literature from the field, this Second Edition is an essential update for professionals and students who want to stay current. Understanding and choosing evaluation approaches is critical to many professions, and Evaluation Theory, Models, and Applications, Second Edition is the benchmark evaluation guide. Authors Daniel L. Stufflebeam and Chris L. S. Coryn, widely considered experts in the evaluation field, introduce and describe 23 program evaluation approaches, including, new to this edition, transformative evaluation, participatory evaluation, consumer feedback, and meta-analysis. Evaluation Theory, Models, and Applications, Second Edition facilitates the process of planning, conducting, and assessing program evaluations. The highlighted evaluation approaches include: Experimental and quasi-experimental design evaluations Daniel L. Stufflebeam's CIPP Model Michael Scriven's Consumer-Oriented Evaluation Michael Patton's Utilization-Focused Evaluation Robert Stake's Responsive/Stakeholder-Centered Evaluation Case Study Evaluation Key readings listed at the end of each chapter direct readers to the most important references for each topic. Learning objectives, review questions, student exercises, and instructor support materials complete the collection of tools. Choosing from evaluation approaches can be an overwhelming process, but Evaluation Theory, Models, and Applications, Second Edition updates the core evaluation concepts with the latest research, making this complex field accessible in just one book.
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Diversity and Cultural Competence in Health Care
Janice L. Dreachslin, M. Jean Gilbert, Beverly Malone
- Jossey-bass
- 5 Novembre 2012
- 9781118282168
Major changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, Diversity and Cultural Competence in Health Care: A Systems Approach is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery. Focusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization. Each chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.
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Documenting Learning with ePortfolios
Tracy Penny Light, Helen L. Chen, John C. Ittelson
- Jossey-bass
- 18 Novembre 2011
- 9781118204962
Documenting Learning with ePortfolios Documenting Learning with ePortfolios provides higher education instructors with a theory-to-practice approach to understanding the pedagogy behind ePortfolios and to helping students use them to record and reflect on their learning in multiple contexts. The authors outline a framework of six critical iterative tasks to undertake when implementing ePortfolios for student success. Filled with real-life models of successful ePortfolio projects, the book also includes guidance for faculty development to support the use of ePortfolios and covers the place of ePortfolios in institutional assessment efforts. Finally, the authors offer considerations for deciding on which technological tools to deploy in implementing a successful ePortfolio initiative. "These authors achieve the very rare accomplishment of combining their years of practical experience, broad conceptual and research underpinnings, and incredibly useful examples and applications into a single, concise volume for enhancing student learning through an ePortfolio approach to our shared educational purpose."
?TERREL L. RHODES, vice president, Office of Quality, Curriculum, and Assessment, Association of American Colleges and Universities "Educators keep asking for more information about how to use electronic portfolios. This book provides answers, guidelines, examples, and scholarly insights about learning based in the wisdom of the ePortfolio community of practice?what a powerful addition to our collective knowledge! I am thankful to the authors for this boost to our field and for providing a blueprint for implementers to follow."
?TRENT BATSON, executive director, The Association for Authentic, Experiential and Evidence-Based Learning -
The Nursing Profession
Stephen L. Isaacs, David C. Colby, Diana J. Mason
- Jossey-bass
- 20 Juillet 2011
- 9781118122204
The Nursing Profession: Development, Challenges, and Opportunities is designed to be a resource for those who are interested in or touched by nursing. This book is designed in part to complement the report by the Institute of Medicine on the future of nursing. Readers-whether researchers or practitioners, foundation or government officials, students, or simply lay people interested in nursing-should use this volume to gain a better understanding of the nursing profession and the issues with which those in the field and related fields are grappling. Major topics include: The history of nursing The nursing profession Current issues and challenges, including the nursing shortage, educating and training nurses, utilizing advanced practice nurses to their fullest, quality and cost, long-term care, community-based care, gender and power, and new areas for nursing A vision for the future The book begins with a comprehensive review of the nursing field by Diana Mason, the Rudin Professor of Nursing at the Hunter-Bellevue School of Nursing, City University of New York, and former Editor-in-Chief of the American Journal of Nursing. Mason's chapter is followed by reprints of twenty-five of the most influential or significant articles on nursing-some of them classic pieces dating back to Florence Nightingale, others presenting more current thinking on critical issues. This kind of source material is rarely found in one place.
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Error Reduction in Health Care Completely revised and updated, this second edition of Error Reduction in Health Care offers a step-by-step guide for implementing the recommendations of the Institute of Medicine to reduce the frequency of errors in health care services and to mitigate the impact of errors when they do occur. With contributions from noted leaders in health safety, Error Reduction in Health Care provides information on analyzing accidents and shows how systematic methods can be used to understand hazards before accidents occur. In the chapters, authors explore how to prioritize risks to accurately focus efforts in a systems redesign, including performance measures and human factors. This expanded edition covers contemporary material on innovative patient safety topics such as applying Lean principles to reduce mistakes, opportunity analysis, deductive adverse event investigation, improving safety through collaboration with patients and families, using technology for patient safety improvements, medication safety, and high reliability organizations. The Editor
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Leadership Passages
David L. Dotlich, James L. Noel, Norman Walker
- Jossey-bass
- 20 Janvier 2011
- 9781118046654
Leaders face numerous critical crossroads in their careers, moments that can provide extraordinary learning and growth opportunities or ensnare them and prevent further development. The good thing about these passages is that they're predictable, and with proper preparation, leaders not only can survive them to become stronger but can use these experiences to enhance their leadership, compassion, and effectiveness. This book lays out thirteen specific "leadership passages" based on research, interviews, and coaching of senior executives in such well-known companies as Johnson & Johnson, Novarits, Intel, GE, and Bank of America. For each passage, the authors describe what to expect, how the passage constitutes a choice point, and what effective leaders do to navigate and grow from the challenge. Some of the passages include: moving into a leadership role for the first time, dealing with significant failure for which you are responsible, derailing/losing your job, being acquired/merging, losing faith in the system, understanding the importance of children, family and friends, and personal upheavals such as divorce, illness, and death. The authors provide a wealth of practical tools and techniques to improve your leadership, along with real-life examples from recognizable leaders and breakthrough ways in which companies can use the concept of leadership passages to grow talent.
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The Handbook of Dispute Resolution
Michael L. Moffitt, Robert C. Bordone
- Jossey-bass
- 28 Juin 2012
- 9781118429839
This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written specifically for this collection and has never before been published. The contributors--drawn from a wide range of academic disciplines--contains many of the most prominent names in dispute resolution today, including Frank E. A. Sander, Carrie Menkel-Meadow, Bruce Patton, Lawrence Susskind, Ethan Katsh, Deborah Kolb, and Max Bazerman. The Handbook of Dispute Resolution contains the most current thinking about dispute resolution. It synthesizes more than thirty years of research into cogent, practitioner-focused chapters that assume no previous background in the field. At the same time, the book offers path-breaking research and theory that will interest those who have been immersed in the study or practice of dispute resolution for years. The Handbook also offers insights on how to understand disputants. It explores how personality factors, emotions, concerns about identity, relationship dynamics, and perceptions contribute to the escalation of disputes. The volume also explains some of the lessons available from viewing disputes through the lens of gender and cultural differences.
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Transforming Health Care Leadership
Michael Maccoby, Clifford L. Norman, C. Jane Norman, Richard Margolies
- Jossey-bass
- 29 Juillet 2013
- 9781118603673
Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions. Transforming Health Care Leadership provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.
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The Unfinished Leader
David L. Dotlich, Peter C. Cairo, Cade Cowan
- Jossey-bass
- 24 Mars 2014
- 9781118867143
With the demands of technology, transparency, and constant connectedness, and calls for higher performance, leaders from the front line to the C-suite face complex dilemmas that cannot be easily denied or postponed. These perplexing, recurring issues are familiar to anyone in a leadership role today, including: How do I balance my functional or business unit goals with the needs of my peers and the whole company? How do I support and promote others while still advancing my own career? How do I emphasize teamwork and still reward the “stars”? Can I really devote enough time and energy to both family and work? These are not “problems” but paradoxes—situations in which there will never be a single correct solution—and while they make many leaders feel overwhelmed and challenged, this remarkable book provides help. The Unfinished Leader is a modern handbook for recognizing, facing, and inspiring others to expose the real issues that underlie paradoxes in modern organizations. Leaders must first recognize situations they will never be able to “solve” and understand how to confront the barriers—in their own heads and their organizations—that push them towards seeking ultimate solutions that don’t exist. Leading through complexity requires giving up the illusion of control, consistency, and closure, while embracing the reality of being permanently “unfinished.” Drawing from interviews with 100 CEOs and top leaders from a wide range of companies—such as Avon, Nike, Colgate, DeutschePost DHL, Johnson & Johnson, PepsiCo, and many more— The Unfinished Leader provides the mindsets and tools to recognize contradictory requirements, understand competing demands, and still be able to take action. No one can find or even should look for perfect solutions to impossible situations. The Unfinished Leader will help leaders at all levels understand and excel at their true task: guiding themselves and their teams through ongoing paradoxes, reconciling competing outcomes, continually changing and adapting, and thereby building lasting success.
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The Handbook of College Athletics and Recreation Administration
George S. Mcclellan, Chris King, Donald L. Rockey
- Jossey-bass
- 28 Juin 2012
- 9781118234747
Praise for The Handbook of College Athletics and Recreation Administration "The Handbook of College Athletics and Recreation Administration provides insiders' in-depth and firsthand perspectives on issues in the contemporary professional administration of intercollegiate athletics and recreation, as well as practical solutions to these issues. It is a must-read for anyone who is interested in pursuing a career in college athletics and campus recreation administration." ?Ming Li, professor and chair, Department of Sports Administration, College of Business, Ohio University "The Handbook of College Athletics and Recreation Administration is a useful text for undergraduate students preparing for sport management careers within postsecondary institutions. This book effectively blends historical perspectives, theoretical foundations, and practical illustrations in a relevant format that addresses key issues in intercollegiate sports and campus recreation. Of particular value is the focus on people and importance of building relationships based on integrity, trust, and mutual respect." ?Tom Collins, associate professor of sport management, chair of Sport Studies and Physical Education, Chowan University
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BEST PRACTICES IN FACULTY EVALUATION Best Practices in Faculty Evaluation is designed to be a hands-on guide for academics and administrators who want to become more effective and more confident in their handling of the important task of faculty evaluation. This vital resource offers chairs, deans, and members of evaluation committees the practical information they need to perform fair and accurate faculty evaluation. The book covers best practices in all forms of review and evaluation and includes directions that are designed to help evaluators understand how to use the information about faculty performance, convey clear messages about priorities, and protect themselves in cases when an appeal or grievance is likely. Best Practices in Faculty Evaluation is filled with practical advice and answers to commonly asked questions about oral and written reviews and evaluations, annual performance appraisals and evaluations, probationary and pretenure reviews, posttenure reviews, merit evaluations, tenure evaluations, promotion evaluations, and much more. In today's complex academic environment there is no longer a "typical" full-time, tenure-eligible faculty member. The staff of most colleges and universities includes increasing numbers of part-time faculty members, non-tenure-track faculty members, and even online course instructors whom the reviewer never meets in person. To address the wide range of diverse faculty members, the author offers clear guidance for evaluating both tenure-tracked faculty and nontraditional faculty members.
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Praise for the Fifth Edition of The Responsible Administrator "Cooper's fifth edition is the definitive text for students and practitioners who want to have a successful administrative career. Moral reasoning, as Cooper so adeptly points out, is essential in today's rapidly changing and complex global environment."-Donald C. Menzel, president, American Society for Public Administration, and professor emeritus, public administration, Northern Illinois University "The Responsible Administrator is at once the most sophisticated and the most practical book available on public sector ethics. It is conceptually clear and jargon-free, which is extraordinary among books on administrative ethics."-H. George Frederickson, Stone Distinguished Professor of Public Administration, University of Kansas "Remarkably effective in linking the science of what should be done with a prescriptive for how to actually do it, the fifth edition of Cooper's book keeps pace with the dynamic changes in the field, both for those who study it and those who practice it. The information presented in these pages can be found nowhere else, and it is information we cannot ethically afford to ignore."-Carole L. Jurkiewicz, John W. Dupuy Endowed Professor, and Woman's Hospital Distinguished Professor of Healthcare Management, Louisiana State University, E. J. Ourso College of Business Administration, Public Administration Institute
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Scholarship Reconsidered
John M. Braxton, Ernest L. Boyer, Drew Moser, Todd C. Ream
- Jossey-bass
- 6 Octobre 2015
- 9781119005865
Shifting faculty roles in a changing landscape Ernest L. Boyer's landmark book Scholarship Reconsidered: Priorities of the Professoriate challenged the publish-or-perish status quo that dominated the academic landscape for generations. His powerful and enduring argument for a new approach to faculty roles and rewards continues to play a significant part of the national conversation on scholarship in the academy. Though steeped in tradition, the role of faculty in the academic world has shifted significantly in recent decades. The rise of the non-tenure-track class of professors is well documented. If the historic rule of promotion and tenure is waning, what role can scholarship play in a fragmented, unbundled academy? Boyer offers a still much-needed approach. He calls for a broadened view of scholarship, audaciously refocusing its gaze from the tenure file and to a wider community. This expanded edition offers, in addition to the original text, a critical introduction that explores the impact of Boyer's views, a call to action for applying Boyer's message to the changing nature of faculty work, and a discussion guide to help readers start a new conversation about how Scholarship Reconsidered applies today.
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Clear, actionable guidance toward managing a major leadership change Transitions at the Top is an insightful, informative guide to navigating a change in leadership. A smooth transition is critical to both the health of the organization and the success of the new leader, but good planning and strong strategy can help organizations come out fresher and more driven on the other side. This book provides the specific principles, guidelines, and actions that boards, C-suite executives, and HR leaders need to guarantee a successful CEO transition. Continuity is key as one leader passes the mantle to a successor, and this book spans the steps and events that take place from when the candidate accepts the offer, all the way through the point where a critical mass of followers have accepted him or her as the established leader. Coverage includes guidance on who should be engaged in the process, as well as role-specific advice for each member of the transition management team. Many books have been written to advise new incoming CEOs, but there is little guidance available for the organization as a whole. This book provides actionable advice on smoothing the transition without breaking stride. Maintain continuity during leadership transitions Strengthen focus on culture, systems, and processes Engage all influential executives in smoothing the transition Lay a foundation to help the new leader succeed The transition management team plays a crucial role in maintaining the health of the organization during a time of major change. Strong strategy becomes critical when an organization is in flux, and high engagement is key. Transitions at the Top provides expert insight, clear guidance, and a solid plan for a smoother transition.
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Creating Multicultural Change on Campus
Raechele L. Pope, Amy L. Reynolds, John A. Mueller
- Jossey-bass
- 16 Juin 2014
- 9781118421123
Embrace the best practices for initiating multicultural change in individuals, groups, and institutions Higher education institutions have begun to take steps toward addressing multicultural issues on campuses, but more often than not, those in charge of the task have received little to no training in the issues that are paramount in serving culturally diverse students. Creating Multicultural Change on Campus is a response to this problem, offering new conceptualizations and presenting practical strategies and best practices for higher education professionals who want to foster the awareness, knowledge, and skills necessary for multicultural change on an institutional level. In Creating Multicultural Change on Campus, the authors of the classic text Multicultural Competence in Student Affairs delve deep into key concepts in multicultural organizational development, guiding readers who want to enact change not just at the individual level, but also at the group and institutional levels. Readers will be introduced to frameworks that are crucial for creating inclusive, welcoming, and affirming campus environments. You'll also find comprehensive examples from several institutions along with specific examples of effective multicultural practices that are useful for real-world situations. The book: Provides the strategies, frameworks, and expert guidance for recognizing and addressing multicultural issues in institutions of higher learning Offers a rich understanding of both Multicultural Organizational Development (MCOD) and the Multicultural Change Intervention Matrix (MCIM) and how these models are important for evaluating environments and outcomes Is appropriate for those who serve students directly, as well as higher education leaders and administrators who create professional development programs Is designed as a practical guide and filled with specific examples to help readers apply strategies to their own campuses A much-needed resource, this book can help lead institutions toward meaningful action that will have a positive impact for all individuals in a student body and the professionals who serve them.
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To Improve Health and Health Care, Volume XVI
Stephen L. Isaacs, David C. Colby
- Jossey-bass
- 24 Septembre 2014
- 9781119000808
The RWJF's biannual update on the latest developments in U.S. health care To Improve Health and Health Care is the Robert Wood Johnson Foundation's biannual anthology, focusing on the pressing health and health care issues facing the country. This volume covers some of the most important topics in public health, preventative medicine, and health services. Readers will find an in-depth look into the programs funded by the Robert Wood Johnson Foundation, providing policy makers, practitioners, and interested members of the public a valuable perspective to inform strategy for the coming years. As part of the Foundation's efforts to inform the public, this ongoing anthology of the RWJF provides an update on the latest developments and advances taking place in the field of health, bringing readers up to speed on where we are, and where we still need to go. Understand the new developments in reducing childhood obesity Examine innovations in health care delivery Learn how RWJF programs are making a difference to patients and providers Since 1972, the Robert Wood Johnson Foundation has been the nation's largest philanthropy devoted exclusively to health. To further its mission of improving the health and health care of all Americans, the Foundation strives to foster innovation, develop ideas, disseminate information, and enable committed people to devote their energies to improving the nation's well-being. To Improve Health and Health Care describes the latest outcomes and progress, for a complete overview of the American health care system.
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"The single most important contribution to our field's knowledgebase in the past two decades. The authors have managed to shift thefocus of adult education back to the social concerns that weretaken for granted when the field was founded. We are ready for thislong overdue book. Indeed, we have been yearning for this book. Itwill tilt our field back towards its moral center."
--B. Allan Quigley, chair, Department of AdultEducation, St. Francis Xavier University, Nova Scotia
"Power in Practice is a wonderful book--full of case studies,updated theories, new perspectives, and evidence that adulteducation can and does change people's lives."
--Michael Newman, senior lecturer in adult education,University of Technology, Sydney, Australia
Adult educators know that they can no longer focus solely on theneeds of learners without responsibly addressing the political andethical consequences of their work. Power in Practiceexamines how certain adult education programs, practices, andpolicies can become a subtle part of power relationships in widersociety. It provides a rich array of real-world cases thathighlight the pivotal role of adult educators as "knowledge andpower brokers" in the conflict between learners and the socialforces surrounding them. The authors discuss how to teachresponsibly, develop effective adult education programs, andprovide exemplary leadership in complex political contexts,including the workplace and higher education. Educators in themiddle of power struggles will learn how to become more politicallyaware while actively shaping their enterprises to meet importantsocial needs. -
Educause Leadership Strategies, Technology Everywhere
Brian L. Hawkins, Julia A. Rudy, William H. Wallace
- Jossey-bass
- 16 Octobre 2002
- 9780787966119
Information technology (IT) has transformed human resource management across our society, and its influence on higher education has been profound. Technology Everywhere addresses the dual role played by colleges and universities that must recruit, hire, and train knowledge worker professionals and educate IT learners to manage the ever-increasing flow of information both on campus and off. Each chapter in this much-needed volume addresses a critical phase of IT human resource management, identifies key issues, and offers practical advice based on actual experiences that can help colleges and universities develop a plan of action to respond effectively to the IT workforce challenge.
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Transformative Conversations
Peter Felten, H-Dirksen L. Bauman, Aaron Kheriaty, Edward Taylor
- Jossey-bass
- 21 Février 2013
- 9781118421291
Praise for Transformative Conversations "In the 'superstorm' of writings about the crisis in higher education this little gem of a book stands out like a mindfulness bell. It calls us back to the only thing that truly matters?the energy and wisdom buried in the minds and hearts of dedicated educators." ?Diana Chapman Walsh, president emerita, Wellesley College; trustee emerita, Amherst College; member of the MIT Corporation "This book is revolutionary! It is about transforming the very essence of higher education through the power of authentic conversation, knowing that as the people within the institution evolve, the institution will transform." ?Patricia and Craig Neal, The Art of Convening: Authentic Engagement in Meetings, Gatherings, and Conversations; founders, Heartland Inc. "This is a radical story about how to create a more intimate and relational culture inside the halls of higher education.... for those who long for higher education to return from the abyss of siloed isolation to its original charter as a cooperative learning institution committed to developing the whole person in service of the common good." ?Peter Block, Flawless Consulting and Abundant Community Transformative Conversations offers guidance to help readers create and sustain Formation Mentoring Communities, where faculty, staff, and administrators can speak openly and honestly to the heart of their work as educators and human beings.
